Frequently Asked Questions
General Questions
Do you offer onsite ceremonies?
Yes, we offer both indoor and outdoor onsite ceremonies with the ability to move your ceremony indoors if weather does not permit. See our ceremony information here.
What are your rental fees?
We only have our room rental fee which will depend on which room and what time of year you choose to book. Our room pricing information can be seen here.
What is included with the room rental?
The room rental includes as many tables and chairs as needed with complementary white table linens. We will also take care of all setting up and cleanup of the room before and after you event (excluding any decorations that you decide to bring in). If in-house catering is chosen, we will also provide silverware, flatware, glassware, and napkins as well.
What is your capacity?
We can fit up to 400 guests in our Crystal Commons, up to 200 in our Pinnacle Room, and 350 in The Ruby.
What dates are available?
Check out our current dates available here.
What is the average total budget of a couple getting married at your venue?
This can depend on a number of factors such as guest count, what you choose to host at the bar and for food. Most couples getting married here have a wedding budget between $15,000 and $30,000. Check out our pricing information here.
What are my vendor choices?
Here at Lake Windsor, we do not limit you to what vendors you can/can’t pick, this is completely up to you. We can, however, recommend some great vendors we have worked with in the past!
What lodging options are available in the area?
We have several local hotels in the area, many under 10 minutes away from the venue that are frequently used. Many local hotels will offer free shuttle services if you book out enough of their rooms! Please reach out to them for specifics. See hotel options here.
What happens in the case of rain?
Included in our ceremony fee is an indoor weather backup option. We will need a minimum of 3 hours notice if this is decided upon in order to get the ceremony set up.
Are there any decorating restrictions?
The only restrictions we have is no sand, glitter, or confetti as well as no open flames (real flames are allowed but must be surrounded to not start a fire) or nailing into our walls. Other than that, you are free to decorate the room to fit your vision!
Can guests leave their vehicles overnight?
Yes, your guests are able to leave their vehicles overnight in our parking lot if needed.
Booking Questions
How do I book my date?
In order to officially book your wedding date, you will have to sign a contract that we will send over via email. You will also need to pay a 50% deposit for your room rental. Once those two tasks are complete you are officially booked!
How are payments structured?
Your initial 50% deposit to book your date is due right away. 6 months out from your date, the rest of the balance on your room rental is due. One month out from your event, payment for your final payment is due.
What forms of payment do you accept?
We accept debit/credit cards (there is a 3% fee for all card payments), checks, or cash.
Do you keep a cancellation list?
Our online availability calendar is live, so if there is a cancellation it will be updated there. Feel free to reach out to events@lakewindsor.com for any questions about a date opening up.
Catering Questions
Does Lake Windsor cater?
Yes, we do have a full in-house catering service to make things easy for you. Check out our catering and bar information here.
What catering options are available?
You are welcome to cater through the company of your choosing as long as they are a licensed caterer. If catering through Lake Windsor, check out our pricing for how you can get a discount on your room here!
Do we work directly with the caterer, or work through the venue for food and beverage selections?
All beverages must be purchased through Lake Windsor, per our liquor license. This is regardless of whether or not you choose to cater food through Lake Windsor.
Are there any minimums we should be aware of?
There are no food or beverage minimums with Lake Windsor. However, if you cater through Lake Windsor and spend enough on food and beverage, you can get a discount on your room! See our pricing page for specific information on this.
Planning Questions
What time can we decorate?
You will have access to your room at 10:00AM the day of your event to start decorating.
How long do we have the room for?
You will have access to your room at 10:00AM the day of your event to start decorating and will need to gather all your belongings and leave the venue by 2:00AM that night.
Will there be any staff present day-of?
There will be an event manager present starting at 10:00AM through your first dance to ensure things are in order or to answer any questions you may have. Servers, bartenders, set-up staff, etc. will also be present throughout the day.
When do you need our final headcount?
We will need final meal counts and/or headcounts 14 days prior to your event.
When is our final payment due?
Final payment is due one month prior to your event.
How many seats can you fit at a table?
We recommend you to plan for having no more than 8 seats per table. We can fit up to a maximum of 10 people per table but 8 is the standard amount we recommend.
What time must the music and bar conclude?
We will announce last call at the bar at midnight, this is when we recommend you DJ to end as well.
Can vendor or decor items be dropped off before or after our stated rental period?
Any vendor items or decor must be dropped off and picked up at your stated time in the contract that was signed (10:00 AM - 2:00 AM).
Are candles allowed?
Yes, real candles are allowed but they must be surrounded by glass to ensure nothing catches on fire.
What is the event setup and clean up process?
You will have access to your room starting at 10:00AM the day of your event. At this point, your tables, chair, and linens will be set out for you so you can start decorating everything (we will still be doing some touch-up cleaning at this time). All decor or items that you want to take home with you must be out of the building by 2:00AM that night. Any items left behind will be discarded. We will take care of the cleanup for you!